Refund policy
If you experience a problem with your order, please contact us as soon as you receive the package. You MUST contact us NO LATER THAN 14 DAYS FROM TIME OF DELIVERY.
Please review the following EXCEPTIONS of our refund policy:
- Customer provided an incorrect shipping address when placing the order.
- Customer did not specify whether they required a release signature for delivery.
- Customer selected products or quantities in error.
- Products were delivered fresh, intact and as described on website, but customer simply did not care for the ‘taste’ of the product or it did not meet their ‘expectations’.
- Customer DID NOT contact us within 14 days from the date of delivery.